Testimonials

An unedited selection of recent emails from customers:

I have just received the replacement frame and your note and wanted to say a massive thank you!!! It’s made my day! I really didn’t expect a replacement to be made and delivered less than 24 hours after I reported it damaged! Thank you once again for the superb customer service, would you please also pass my thanks to the guys in your workshop, the frames are gorgeous!

Karen

(a very happy customer!)

I write to say how pleased I am with the items. I am very fussy with framing and mounting, and however hard I look I can find no flaws with your work. Excellent service and speedy turnaround. I’ll be using you again! Regards

Hi Catherine.
Just thought i would let you know. We have received the picture today, and WOW. Its just perfect.
We all love it here at the office, we can not wait to see our colleagues face when she sees this.
You guys have been absolutely amazing with the turn around and i can not thank you enough.
Truley truley am grateful.
Many thanks once again.
All the best.
Warmest Regards
Adeel Hussain

 

I have just received my picture frames, I am thrilled with them! They are beautiful. I wanted to thank you for all of your help, both with the mount colours and changing the size of one of the frames, I am glad to say that it fits perfectly. The customer service that I have received has been second to none and I will definitely be buying some more frames from you in the future.


One more thing:  Apart from my own stupid mistake, your website is by far the best, easiest and most comprehensive online service for photo and frame I have found, either in the USA or UK.  Thank you again for all your help.

 
Kindest, 

Rachel

Dear Hope,

Thank you very much for delivering the pictures last Thursday. I thought I would put on record the Works of Art Committee’s delight at how wonderful they are; everything and more than they had hoped for. Two of the members were so impressed with the quality of the framing that they asked for your contact details to be passed on. One is a very grown up gallery owner and the other a leading architect.

Hello,

I received my order today, and I have to say I am more than pleased with the end product. The quality of the image and the frame is excellent, I’d like to thank you all at Pictureframes.co.uk for providing such a wonderful service.

Best regards

Rob

Hello,

the frames arrived Thursday and apart from being very well packed…they are gorgeous! Thank you very much for doing such a great job, they both look better than expected. I couldn’t tell from the photo online that the ornate frame with the red picture was actually dark brown with red highlights. Our other furniture is dark brown and the red print works really well with the frame. I was a bit concerned at first that I had spent too much money but I’m really pleased with both of them and glad I ordered!

Thanks again

Dan

Hi Catherine, Just a quick note to say thank you very much for the fantastic job you did with our framed pictures – we are really pleased with the end result. Many Thanks, Chris.


Hello, I received my order today, and I have to say I am more than pleased with the end product. The quality of the image and the frame is excellent, I’d like to thank you all at Pictureframes.co.uk for providing such a wonderful service. Best regards Rob


Dear Catherine, I’m writing in response to your calls about my order of the very small black aluminium frame…I just wanted to thank you for keeping me in touch about the order, and also to let you know that I have framed my picture today (see attached photo) and it is absolutely perfect! I can very much understand why it was a challenge now I see it and really appreciate you making it work. Please pass on my thanks – it’s great! Claire.


Dear Catherine, Good morning! My picture frame arrived yesterday and I wanted to say how delighted I am with it. Fabulous workmanship, great attention to detail and supremely well packed but the most important thing is it has made such a huge difference to the image it was purchased for. So a great big thank you to all concerned! I will certainly use you in future. David


Hi, I should just like to feedback how good I find your service. The frames are excellent and the website really works for me too. Lots of my contemporaries have commented on how my frames always complement my paintings. Jane


Hi, Just a quick note to say I received the frame for the above order yesterday. The quality of the frame is absolutely excellent and looks fantastic. Many thanks for keeping me informed of delivery times also. Steve


Hi Glen, Thank you so much!! The frame looks absolutely perfect!! Truly professional, and I cant wait to use you guys again! I am hoping to start selling some of my work soon, with your help i am sure all will be good!!! Once again thank you for the amazing craft!! Monte


Hi, Received the frame yesterday, perfect! Very impressed with the speedy communication and delivery! Thanks Cara


Dear Sir / Madam I just wanted to send a quick message to thank you very much for my order. I was really pleased with both frames, and the photo quality. I will definitely use you for future framework and recommend you to friends and family! Thanks and kind regards. Tina


Just a short note to say how impressed I am by the quality of the frames you delivered to me yesterday. Thank you for meeting my schedule, and I look forward to placing many more orders with you for my galleries going forward. Best regards, Martin


Just wanted to say that the frame has now arrived, and we are very happy with the end result. Will definitely use your website again. Thanks Sarah


Just writing to let you know how impressed I am with the frame supplied, superb quality and a great price. Many thanks Stephen


Thank you for your help yesterday. You will be pleased to hear that I have managed to get my pictures in the frames and they look lovely. You were extremely helpful and friendly and I hope your employer recognises your customer service excellence. Kind regards. Toni


Dear Sir or Madam, This week the frames I had ordered arrived – on the designated day and during the promised hour. I am really, really pleased with them. The quality is superb and I was very impressed that everything I needed for framing my pictures was included. It was so helpful to be able to choose my own frames online, in my own time, and the range of styles is amazing. I would certainly recommend you to other people. You provide an excellent service Best wishes, Carole.


Hi, Just a quick note to say I received the frame for the above order yesterday. The quality of the frame is absolutely excellent and looks fantastic. Many thanks for keeping me informed of delivery times also. Steve


Hi, Received the frame yesterday, perfect! Very impressed with the speedy communication and delivery! Thanks Cara


Dear Sir / Madam I just wanted to send a quick message to thank you very much for my order. I was really pleased with both frames, and the photo quality. I will definitely use you for future framework and recommend you to friends and family! Thanks and kind regards. Tina

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